Onya Shipping Info

*2020 Holiday Shipping Cutoff Update To Ensure Timely Delivery*

Sending within Australia:

Send Parcel Post by Saturday 12 December

Send Express Post by Saturday 19 December

Sending Internationally:

Send Parcel Post by Monday 16 November for the US and Canada

Send Parcel Post by Monday 23 November for China, Japan, Korea and Indonesia
 

For further information on holiday shipping times visit Australia Post

 

Onya Order Processing

We make our best efforts to ensure orders are processed within 24 hours of being received by us with the exception of weekends and holidays when orders will be processed on the next working day.

Onya Shipping Practices

As a Certified B Corporation, at Onya our commitment to sustainability also extends to our shipping practices. We ship low waste and plastic free, reusing boxes and packing materials where we can or FSC certified shipping envelopes that are 100% recyclable.

Onya Shipping Rates

FREE SHIPPING on all Australian orders over $75.

FLAT RATE SHIPPING rate of $15AUD to United States and Canada.

Australian and International shipping rates will vary depending on the size of your order and the shipping zone/country you live in (excluding United States and Canada).

Apart from the reusable drink bottle range, Onya products are light, and shipping is calculated by weight and dimensions via the Australia Post shipping calculator rather than per item. This means that it may cost you the same price to ship one item or 5 items depending on the items chosen.

It’s always good to play around with items in the cart first to see how much postage will be, but we will always endeavour to ship your order in the most compact and cost effective way.

You are able to calculate how much your shipping cost will be by putting all of the items you wish to purchase in your cart and then use the shipping calculator to calculate your shipping for that order.

Australia Post updates their prices periodically so using the shipping calculator in your shopping cart is the easiest and most accurate way to get the latest shipping costs.

Remember, you get FREE SHIPPING on all Australian orders over $75 and for the United States and Canada shipping is a FLAT RATE of $15AUD!

Shipping Time Within Australia

*COVID-19 AUSTRALIAN DELIVERY UPDATE*

Australia Post have implemented additional measures with their delivery drivers, posties and Post Office staff for delivery or collection of parcels. To minimise the risk of contracting or spreading coronavirus, all parcels will no longer require a signature for delivery and/or collection.

Australia Post are seeing an uplift in parcels that is resulting in some delays in their network.

The current reduction in domestic flights has seen delays begin to occur in their domestic deliveries – particularly in the Express Post Network.

To further understand how your delivery may be affected, please visit the Australia Post Website.
 
 
For all shipping within Australia we use Australia Post. Please find below the estimated transit times supplied by Auspost. To check on whether there are any known service delays in your area please check with Auspost directly.

Parcel Post

Standard shipping – including free shipping for orders over $75.

Western Australia – Metro: up to 2 business days; Country: up to 5 business days.

Outside of WA – Metro: up to 3-6 business days depending on lodgement and destination points; Country: please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

TrackingTrack your parcels progress using your unique tracking number.

Express Post

Express Post is the best option to send something to another state the quickest way possible. Items sent from or to the locations outside of the Express Post next business day delivery network will usually take 2 to 3 business days with Express Post. Please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

Western Australia – Next business day delivery to and from Perth CBD and suburbs within postcodes 6000-6214; 6800-6999.

Outside of WA – Next day delivery – Express Post next business day delivery is only available within the Express Post next business day delivery network this service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres and covers 80% of Australian business addresses, private addresses, and Post Office Boxes. Please check if your address falls within the Express Post next business day delivery network.

TrackingTrack your parcels progress using your unique tracking number.

Shipping Time Outside Of Australia

*COVID-19 INTERNATIONAL DELIVERY UPDATE*

Australia Post is experiencing international delivery delays due to the coronavirus COVID19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. However due to the ever-changing situation, delays may occur in all destination countries. For further information please visit the Australia Post Website.
 
 
For all shipping outside of Australia we use Australia Post which then changes over to your country’s national postal service upon arrival into your country. Please find below the estimated transit times supplied by Auspost. To check on whether there are any known service delays in your area please check with Auspost.

New Zealand

Parcel Post (standard)
Delivery Time estimate 5 business days within metro areas.

Express International
Delivery Time estimate 3 business days within metro areas.

For delivery estimates outside of metro areas please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

Tracking – You can track your parcels progress within Australia at and within New Zealand using your unique tracking number.

United States

Parcel Post (standard) – USA Flat Rate Shipping Special $15AUD.

Delivery Time estimate 15 business days within metro areas.

For delivery estimates outside of metro areas please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

Tracking – You can track your parcels progress within Australia and within the United States using your unique tracking number.

Canada

Parcel Post (standard) – Canada Flat Rate Shipping Special $15AUD

Delivery Time estimate 15 business days within metro areas

For delivery estimates outside of metro areas please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

Tracking – You can track your parcels progress within Australia and within Canada using your unique tracking number.

United Kingdom / Europe

If you are in the United Kingdom or Europe please switch over to our Onya UK site for direct shipping from UK across Europe.

All other countries

Parcel Post (standard)

Delivery Time estimate 4-10+ business days within metro areas depending on your country.

Express International

Delivery Time estimate 2-6 business days within metro areas depending on your country.

For delivery estimates outside of metro areas or to your country please calculate transit time estimate using Kenwick WA 6107 in the ‘From’ window.

Tracking – You can track your parcels progress within Australia using your unique tracking number. We recommend using your national postal services tracking once your parcel has reached your country.

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